Our Privacy Policy

RE: POST2PRISON

Effective as of February 20, 2023

We here at Post2prison created this Privacy Policy because we know that you care about how the information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Post2prison in connection with our online platform for the purpose of sending photographs for family and friends to those incarcerated (the “Services”), which are made available to you through our website located at www.post2prison.com and on your mobile device (the “Site”).

By visiting our Site and/or using our Services, you agree to the terms of this Privacy Policy and our Website Terms and Conditions/Website Terms of Use. We may change this Privacy Policy from time to time, so please check back periodically.

1. What information do we collect?

1.1 Personal Information

If, upon visiting our Site, your use is limited to browsing our Site, we will not collect any personal information from you unless you voluntarily provide it to us. However, we may request personal information from you (“User”) at all other times (hereinafter referred to as “Personal Information”).

For example:

 If you enroll in any and all accounts through the Site, we may ask that you provide us with certain personal information, including your first name, last name, email address, credit card number, expiration date, mailing address, and telephone number.

 We will collect Personal Information about you when you purchase products or services from the Site. Your credit card information will be transferred to Stripe for processing. Stripe employs security and risk management technologies to facilitate secure online transactions and protect your credit information. You can find more information about Stripe at www.stripe.com and http://www.stripe.com/privacy–policy/.

 If you post to our discussion forums that may exist from time to time, we will ask that you provide us with your name, e-mail address, and password.

 If you want to enter any sweepstakes, contests, or promotions sponsored by one of our business partners or by us, we will need your name, e-mail address, and other information as may be required by the rules of the specific contest.  If you choose to participate in a customer survey conducted by one of our business partners or by us, we may ask for your name, e-mail address, and other information as may be required by the particular survey.

 If you report a problem or submit a customer review, we ask that you provide your name, e-mail address, membership number, address, phone number, and fax number. Should you contact us for any reason other than to report a problem and/or submit a review, we may also keep a record and/or copy of your correspondence with us.

If we learn we have collected Personal Information from a User under the age of 13 without parental consent, or if we discover a User under the age of 13 has provided us Personal Information beyond what we request from them, we will delete that information as quickly as possible. If you believe that a User under the age of 13 may have provided us Personal Information in violation of this Privacy Policy, please contact us at support@post2prison.com.

1.2 Usage Information

Like most websites, whenever you visit our Site or Services or when you access the Services by or through a mobile device, we may use automatic data collection technology when you visit the Site to record information that identifies your computer, to track your use of our Site, and to collect certain basic information about you and your surfing habits. This information includes information about your operating system, your IP addresses, browser type and language, referring and exit pages and URLs, keywords, date and time, amount of time spent on particular pages, what sections of a website you visit, the mobile device you use, mobile device unique ID, Ip address of the mobile device, and similar information concerning your use of the Site and the Services (the “Usage Information”).

We collect this Usage Information by using cookies and pixel tags (also called web beacons or clear gifs). Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you reject cookies, you may still visit the Site but may not be able to use some areas of the Site and/or the Services.

We do not collect Personal Information in this way, but if you’ve provided us with Personal Information, we may associate that information with the information collected. Automatic data collection may be performed on our behalf by our services providers.

2. How do we use your information?

We may use your Personal Information and Usage Information in a manner consistent with this Privacy Policy and the context of our relationship with you. We will use your Personal Information and Usage Information collected through the Site for the following purposes:

To identify you when you sign in to your account;

To respond to your requests and to provide you with the Services;

To respond to your inquiries and contact you about changes to the Site and/or the Services;

 To send you notices (for example, in the form of e-mails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes;

 To send you information we think you may find useful or that you have requested from us;

 To enhance and improve the Site or the Service, such as through personalized features and content;

 To analyze the use of the Site and the Service and the people visiting to improve our content and Site and the Service;

 To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, or as otherwise required by law;

 For any other purposes disclosed at the time the information is collected or to which you consent; and

 As otherwise specifically described in this Privacy Policy.

3.    How do we protect your information?

It is important to remember that whenever you voluntarily disclose personal information or photographs online, such information and content can be collected and used by others. If you transmit or post personal information and/or pictures online that are accessible to others, you will not be able to control how others use that information. When we receive the transmitted information and photographs, we take commercially reasonable steps to protect the Personal Information and pictures from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Unfortunately, notwithstanding any of the steps taken by us, it is not possible to guarantee the security and integrity of data transmitted over the Internet. We cannot guarantee and do not warrant the security of our databases or guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. All such transmission of information is at your own risk. Moreover, though we are committed to having our Web Site comply with this Privacy Policy, you are ultimately responsible for maintaining the secrecy of your password and your personally identifiable information. If you are careless with your password, or you decide to share your password with third parties, you must be aware of the risk that such third parties will have access to all your personally identifiable information.

In addition, you acknowledge and agree that the information and pictures will be viewed by others (not just the sender, recipient, and us), including our third-party vendors and the correctional institution receiving the information/pictures/other content. By agreeing to use the Service and uploading your information and pictures/additional content, you acknowledge and agree that you do not have a right to privacy to such information and pictures/other content and that we do not protect your right to privacy. If you do not wish for us, any of our third-party vendors, or any correctional institution or other government agency to view your information, pictures/additional content, DO NOT PURCHASE OUR SERVICES.

4.    How long do we retain your personal information?

Post2prison will retain your Personal Information only for as long as is necessary for the purpose set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Post2prison will also retain Usage Information for internal analysis purposes. Usage information is generally retained for a shorter period of time, except when this data is used to strengthen security or improve the functionality of our Services or Site, or we are legally obligated to retain this data for longer periods.

5.    Who do we disclosure your personal information to?

We do not disclose your Personal Information to third parties for direct marketing purposes.

We, like many businesses, sometimes hire other companies to perform some business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information they need to perform their function, including Personal Information. Some third-party programs include Google Analytics, Admob by Google, ad colony by Jirbo Inc., and Facebook.

Third parties that have links on our Site may collect personally identifiable information about you. We are not responsible for the privacy policies or practices of such sites and the practices of these sites are not governed by this Privacy Policy. If you have questions about the privacy policies or practices of a third-party site, you should contact the site administrator or webmaster of the specific site. From time to time, we may partner with other companies to offer co-branded services as well as sweepstakes, contests, and promotions. Any information you provide in connection with the co-branded services or any jointly sponsored sweepstakes, contests, or promotions will become the joint property of the Company and its business partners.

We will maintain your information in accordance with the terms of this Privacy Policy. However, this Privacy Policy does not govern the privacy policies and practices of our business partners. If you have questions about our business partners’ privacy policies or practices, you should contact them directly.

If we or all or substantially all of our assets are acquired, we expect that the information we have collected, including Personal Information, would be transferred along with our other business assets. We may disclose your Personal Information and Usage Information to government authorities and other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law, including but not limited to in response to court orders and subpoenas.

We may also disclose your Personal Information and Usage Information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of this Site, or anyone else that such activities could harm.

6.    Do we sell or rent your personally identifiable information?

No, as a general rule, we do not sell or rent your personally identifiable information to anyone. If and whenever we intend to share your personally identifiable information with a third party (other than to a business partner as provided herein), you will be notified at the time of data collection or transfer. You will have the option of not permitting the transfer. However, from time to time, we may rent or sell demographic information in the aggregate that does not contain your personally identifiable information.

7.    How can you update, correct, or delete your personallyidentifiable information?

If you are from the European Economic Area (EEA), Post2prison’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

Post2prison may process your Personal Information because:

We need to perform a contract with you

You have permitted us to do so

The processing is in our legitimate interests, and your rights do not override it. For payment processing purposes To comply with the law.

If you are a resident of the EEA, you have certain data protection rights. Post2prison aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed about what Personal Information we hold about you and want it removed from our systems, please contact us at support@post2prison.com.

In certain circumstances, you have the following data protection rights:

 The right to access, update or delete the information we have on you. Whenever possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you cannot perform these actions yourself, please contact us to assist you.

 The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

 The right to object. You have the right to object to our processing of your Personal Data.

 The right of restriction. You have the right to request that we restrict the processing of your personal information.

 The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

 The right to withdraw consent. You also have the right to withdraw your consent at any time where Post2prison relied on your consent to process your personal information.

You also have the right to withdraw your consent at any time where Post2prison relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. Please contact your local data protection authority in the European Economic Area (EEA) for more information. We can only discuss matters relating to your User Account through the email address used when the account was first created.

We cannot change, update, delete, or handle any other matters relating to any User

Account except with the creator of such User Account and through such original

User Account email address. We cannot provide any information regarding a User Account over the phone or by any other method except through the email address on file.

8.    Are children under the age of 13 allowed to use the site and“Do not track” signals?

We strive to educate parents and kids about appropriately safeguarding their privacy when using our Services. We are committed to complying with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), which requires us to inform parents and legal guardians about our information collection and use practices. COPPA also requires that we obtain parental consent before allowing children under the age of 13 to access and/or use our Services. We urge kids to check with their parents before entering information through our Site and/or Services. We recommend that parents discuss with their kids the restrictions regarding the online release of Personal Information to anyone they don’t know. We strive to help parents ensure that their kids have a safe experience using our Services. Parents or legal guardians can review any Personal Information collected about their child under 13 years of age, have this information deleted, request that there be no further collection or use of their child’s Personal Information, and/or allow for our collection and use of their child’s Personal Information while withholding consent for us to disclose it to third parties. We take steps to verify the identity of anyone requesting information about a child and to ensure that the person is, in fact, the child’s parent or legal guardian.

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page.

9.    How can I opt out of promotional emails?

If you no longer want to receive promotional e-mails and/or direct mailings, you may opt-out at any time by simply sending an e-mail request to

support@post2prison.com. You may also choose to unsubscribe from our emails by following the instructions at the bottom of the email.

10.         Where is the site operated, and where is my informationstored?

The Site and the Services are operated in Canada. If you are located outside of

Canada please be aware that any information you provide to us will be transferred to Canada. By providing us with any information through the Site or the Services, you consent to this transfer.

11.         When is this Privacy Policy effective, and when can it bechanged?

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy.

We may change this Privacy Policy from time to time and post any changes on the Site as soon as they go into effect. By accessing the Site or using the Services after we make any changes to this Privacy Policy, you are deemed to have accepted such changes. Refer back to this Privacy Policy regularly.